Latest News

Better Health. Lower Cost. Now.
High-impact benefit plan strategies that deliver immediate and near-term savings

In this tough economy, we know of one sure investment: the health of a workforce. CIGNA offers a variety of immediate high-impact strategies designed to help employers earn immediate and near-term dividends from their benefit plan investment.

Read more information here.

CIGNA HealthCare Customer Call Centers Now Open All Day, Every Day
CIGNA is the only health service company that offers 24-hour customer service

Moving even farther toward customer service excellence, beginning July 24 CIGNA call centers will be open 24 hours a day, seven days a week. In February 2009, we became the first national health service company to take customer service inquiries on Saturdays and holidays for all its medical, dental, and pharmacy employee benefits plans. The tremendous feedback from the individuals we serve encouraged us to take this next step in making sure we're there for them when they need us.

Read more information here.

Balancing Equality and Cost
Understanding Mental Health Parity legislation

New legislation requires mental health and substance abuse to have “true parity” with other benefits. This paper provides a brief summary of these changes to employers who are impacted by this law, and summarizes guidance with regard to the law and balancing equality with cost.

Read more information here.

CIGNA Introduces Additional Individual Plans

CIGNA HealthCare has introduced new plans for individuals in Connecticut, Georgia, North Carolina, and South Carolina. The plans offer many of the benefits that have traditionally only been available to larger employers such as access to a 24-hour health information line and tools to help people understand their own personal health risks and take action to prevent a serious health event.

CIGNA Study Reveals Information Employers Need to Know
Employees’ perspective on work and disability insurance

Economic downturns are a time when people really want to get their arms around their financial health and security. CIGNA recently completed a two-part survey1 on individual perceptions about return-to-work topics and the value of disability insurance – part of ongoing CIGNA research on "Health and Well-being in America."

Read more information here.

1 CIGNA study conducted by Yankelovich, 2009

CIGNA Dental Care® DHMO Introduces the New 07 Series
Series offers many features and options for employers to choose from

Employers in today’s economic environment are looking for ways to offer limited dental coverage without sacrificing quality. The new CIGNA Dental Care DHMO 07 Series provides an array of schedules with multiple copay structures, giving us the flexibility to provide a plan that meets a wide range of budgets.

Read more information here.

Robust Suite of Administrative Capabilities from CIGNA
Website makes benefits administration easy for employers

To help employees get useful information about how to meet their overall financial needs, CIGNA offers CIGNA Trusted Advisor®, a secure and robust website that provides people with resources for choosing life, accident and disability insurance coverage that’s right for them.

Read more information here.

Regional News

What's happening locally
CIGNA HealthCare news for your area

Get the latest CIGNA HealthCare news for your part of the country. Every month, we post new articles of interest and update the states to which they apply. Here's where you'll also find up-to-date local contact information to help you with your questions and concerns. Want to know the news for your area? Find out here.

(NOTE: States with new articles of special interest are highlighted in blue.)

Webinars of Interest

When Less is More
See how reducing disease puts more money back in your budget

Join employers, brokers and consultants for a live interactive 1-hour Web meeting hosted by Howard Gough on Wednesday, July 15 at 3 p.m. ET to understand what better health looks like, and what’s getting in the way of us achieving it. Learn what can be done to help workers become healthier and more productive, and see the financial rewards to employers when they do.

Register now.

Great-West Healthcare Transition Updates

Important Changes on the Road to CIGNA

As the integration of Great-West Healthcare with CIGNA progresses, your health, wellbeing and sense of security remain our primary concern.

Read more information here.

Pharmacy Transition Scheduled for November 1

Great-West Healthcare customers will benefit from CIGNA's integrated approach to managing medical and pharmacy plans as pharmacy administration transitions from Express Scripts (ESI) to CIGNA Pharmacy Management on November 1, 2009.

Read more information here.

Field Quoting Process for Fully Insured Quotes Due This Summer

The sales team for CIGNA Select segment will soon have a new tool at their disposal. iQuote, due to rollout in late summer, allows a Select segment sales representative to quote fully insured business right from their desktop.

Read more information here.

“CIGNA,” “CIGNA Group Insurance,” "CIGNA HealthCare," "CIGNA International” and the “Tree of Life” logo are registered service marks of CIGNA Intellectual Property, Inc., licensed for use by CIGNA Corporation and its operating subsidiaries. All products and services are provided exclusively by such operating subsidiaries and other contracted companies and not by CIGNA Corporation. Such operating subsidiaries include Connecticut General Life Insurance Company; Life Insurance Company of North America; CIGNA Life Insurance Company of New York; Tel-Drug, Inc. and its affiliates; CIGNA Behavioral Health, Inc.; Intracorp; and HMO or service company subsidiaries of CIGNA Health Corporation and CIGNA Dental Health, Inc. In Arizona, HMO plans are offered by CIGNA HealthCare of Arizona, Inc. In California, HMO plans are offered by CIGNA HealthCare of California, Inc. and Great-West Healthcare of California, Inc. In Connecticut, HMO plans are offered by CIGNA HealthCare of Connecticut, Inc. In Virginia, HMO plans are offered by CIGNA HealthCare Mid-Atlantic, Inc. In North Carolina, HMO plans are offered by CIGNA HealthCare of North Carolina, Inc. All other medical plans in these states are insured or administered by Connecticut General Life Insurance Company.

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