To view the bi-monthly electronic version of our newsletters, select the month from the drop down menu:
Noticias de la Red - Julio 2009 - Versión Específica para el Mercado de Puerto Rico.(PDF, Versión en Español)
CIGNA Care Designation & Quality and Cost Efficiency Information for 2010 Now Available for Review
Go Green! Go Electronic!
Ensure Delivery of DDARs
Laboratory Services
Service Enhancements to Better Serve You
ePrescribing Adds Enhancements for Medicare
Great-West Integration News
CIGNA Medicare Access® ICD-9 Coding Tips
CIGNA Cost of Care Estimator Now Available!
Learning Made Simple with eCourses
Unlisted Codes Policy
Mixed Services Protocols
Quest Diagnostics Offers Online and IVR Patient Appointment Scheduling
Administrative Updates
Go Green! Go Electronic!
New Tools for CIGNA Plans
CIGNA Medicare Access® ICD-9 Coding Tips
Submit Corrected Claims Electronically
AMI Member Identifiers
Electronic Medicare Part A Coordination of Benefits
Great-West Health Integration News
New Enhancements to Electronic Remittance Advice (ERA)
Electronic Transactions and ICD-10 Required Changes
California Language Assistance Law
Free Yourself from the phone
Sample EOP
Medicare Offers Incentive Bonus for ePrescribing
Submitting Preventive Care Claims
Administrative Updates
New Capabilities: Individual Cost Estimates, Automatic Payments
Learn More About CIGNA - New eCourses Can Help
ePrescribing Now Available
CIGNA LifeSOURCE Transplant Network® Update
CIGNA Specialty Pharmacy Introduces TheraCareSM
New CPT Codes for Screening and Brief Intervention for Alcohol and Substance Abuse
Administrative Updates
(PDF, 934k)
Well Informed
Strengthening Patient Relationships through Consumerism
Online Precertification
Medicare Private Fee-for-Service
Tools for Improving Claim Processing
Colorectal Cancer Screening Initiative
Never Events and Avoidable Hospital Conditions
New CIGNA Ad Campaign
eServices Update
Periodontal Disease Affecting Overall Health
CIGNA Care Network
CIGNA LifeSOURCE
New ID Card Brochure
(PDF, 1449k)
National Provider Identifier
CIGNA Well Informed Program
CIGNA Teams Up With Lance Armstrong Foundation
Provider Orientation Available Online
Standardized Approach to Modifiers
Precertification of Coverage Updates
Claim Coding Made Easy
(PDF, 321k)
CIGNA Care Network
Medicare Private Fee For Service Plans
Online Precertification
Precertification of Coverage
Coding for Preventive Care Services
The Leapfrog Group
Vision Service Plan
(PDF, 836k)
Narcotics Therapy Management
New Integrated Claim Code Disclosure Tool
Submitting Appeals and Timely Filing
Specialty Pharmacy Service Improvements
Achieving Quality Results
(PDF, 1083k)
Healthe PassSM — CIGNA's Solution for Patient Financial Liability
Coding for Preventive Care Services
Fundamental Care Plans
FDA Mandate for Albuterol Inhalers
CIGNA Health Advisor — Health Coaching Program
Colorectal Screening Initiative
(PDF, 861k)
Consumerism: The New Look and Feel of Health Care
CIGNA HealthCare Reference Guides Online
One Address for Appeals
Quality Information Online
ClaimCheck® Update
(PDF, 287k)
Quick Website Access
Outpatient Precertification Enhancements
Coverage Guidelines for Off-Label Cancer Medications
Preferred Brand PPI – No Prior Authorization Needed
Quick and Easy Electronic Claim Submission
(PDF, 240k)
Change in Coverage for Self-Administered Injectable Medications
CIGNA Care Network®
CIGNA Choice FundSM
Important Information about Precertification
(PDF, 206k)
CIGNA Enhances Online Tools
Improved Program for Hip and Knee Surgery
New CIGNA Well Aware Programs
2005 HEDIS® and CAHPS® results
(PDF, 100k)
(PDF, 978k)
Lab and Radiological Services Update
Improved Program for Hip and Knee Surgery
Using Modifiers
The Credentialing Process
Our Approach to Coverage Decisions
Medical Record Reviews
Preferred Specialty Drug List Update
(PDF, 272k)
2005 Program and Process Changes
Introducing CIGNA Choice FundSM
Understanding Antidepressant Warnings
Protecting Member Privacy
(PDF, 76k)
(PDF, 273k)
Helping to Prevent Identity Theft
ADHD in the Primary Care Setting
We Recognize Provider Excellence
Results Promising for Pharmacy Programs
(PDF, 74k)
(PDF, 888k)
Focus on Physician Satisfaction — Administrative Simplification
HIPAA and How You Communicate With Us
Take Advantage of Our National Contracts
Personal Health Solutions for You and Your Patients
Treatment Options for Insomnia
Tips for Precertifications and Drug List Exceptions
Online Support for Our Members
(PDF, 257k)
Our Quality Efforts Get Results
Diabetes Physician Recognition Program
Claim Payment Policy Update
Helping Patients with Panic Disorder
New Program for Members with COPD
Streamlining the Credentialing Process
Safety Goals for Hospitals
Network News - November 2009