Skip to main navigation Skip to main content Skip to footer
  • For Individuals & Families
  • For Medicare
  • For Providers
  • For Brokers
    • Search
    Search
    Español
  • For Employers:
  • For Employers:
  • Plans and Services

    Plans and Services
  • Who We Serve

    Who We Serve
  • Employer Resources

    Employer Resources
  • Log in to Employer Portal
  • Log in to Employer Portal

  • Plans and Services

    Plans and Services

  • Who We Serve

    Who We Serve
  • Why Cigna Healthcare

  • Employer Resources

    Employer Resources
    • Home Employers Health and Wellness Programs Cigna Pathwell Bone & Joint

    Cigna Pathwell Bone & Joint®

    We help guide your employees to the right care at the right time, resulting in a positive impact on health outcomes—and lower costs for you.

    Building a new benefits package?

    Plans offered by Cigna Health and Life Insurance Company

    Cigna Pathwell Bone & Joint – A New Standard of Care for Musculoskeletal Conditions

    One of the most significant health challenges in the U.S. is the rising prevalence of Musculoskeletal (MSK) conditions, which is one of the top medical spend categories for employers.1 Unfortunately, the MSK condition care journey can be fragmented, and interventions may reach customers too late, causing a ripple effect of inflated costs, ineffective treatments, and unnecessary surgeries.

    Cigna Pathwell Bone & Joint, a condition-specific care program, helps employees with spine, hip, knee, or shoulder pain get on the right treatment path, avoid unnecessary surgeries, and reduce your organization’s spend.

    Employees will have access to designated providers who meet quality and cost criteria, a clinical navigation experience supported by a Clinical Care Advocate2 who helps them make the right decisions about their care, and benefit design that rewards customers for optimal care choices.

    About Cigna Pathwell Bone & Joint

    Get Ahead of High Costs

    Using predictive models, we can help identify customers at risk for spine, knee, hip, or shoulder surgery up to one year in advance3 and proactively reach out to encourage enrollment in the Pathwell Bone & Joint program to help arrange proper support.

    Clinical Care Advocate

    A Clinical Care Advocate will work 1:1 with your employees via digital messaging and/or phone. Based on insights and assessment responses, they will customize the program to each employee’s unique needs, all while guiding, motivating, and encouraging their success.

    Digital Guidance and Engagement

    We help employees take greater control of their MSK pain with our guided digital experience. Powered by insights and evidence-based guidelines, the digital experience includes personalized activities, assessments, content, treatment guidance support, care navigation tools, and more.

    The Right Care at the Right Time

    When care is needed, we help connect your employees with top-tier, in-network providers (either in person or virtually) and help optimize available benefits. Employees also have access to programs that may support their medical, behavioral, or lifestyle needs throughout their MSK journey.

    Surgery Benefit

    If faced with surgery, a Benefit Specialist can help employees understand how to qualify for the zero or low-cost surgery benefit4 and travel benefit5 along with pre- and post-surgery support. Employees will have access to designated, in-network orthopedic surgeons and neurosurgeons that meet rigorous Cigna HealthcareSM affordability, quality, volume, and outcome selection criteria.

    Did You Know?

    • More than 1 in 2 adults have an MSK condition6 including low back, osteoarthritis hip, and osteoarthritis knee pain
    • 61% higher spend with patients that have an MSK and identified behavioral health condition7
    • 2.4x higher than MSK costs alone for MSK patients who are opioid-dependent8

    Ready to learn more about Cigna Pathwell Bone & Joint?

    Contact your Cigna Healthcare representative to begin.

    About Cigna Pathwell

    As the health care needs of our clients and customers continue to evolve, so do our solutions.

    Cigna PathwellSM is a set of solutions that help provide the best path forward to wellness, enhancing every step of the customer journey to clarify, streamline, and personalize care, moving businesses down the path of continued growth.

    View Cigna Healthcare Company Names

    1 Cigna Healthcare book of business 2022 analysis for 2021 full year medical and pharmacy claims

    2 These care advocates are nurses and physical therapists holding a current licensure in a minimum of one state but do not practice nursing or physical therapy or provide medical advice in any capacity as a care advocate.

    3 Based on proprietary Cigna Healthcare algorithms, data and claims analysis to assess potential health risks. Timing and results may vary.

    4 When program participation requirements are met for covered surgeries. For non-HSA plans, the employer’s plan pays 100% of eligible expenses. For HSA plans, plan pays 100% after deductible is met.

    5 For surgery with designated provider >60 miles from home. Amount varies based on factors such as treatment plan, location and duration of facility stay and subject to program participation requirements.

    6 Clinically Speaking: The Health Care Total Cost of Musculoskeletal Conditions, Evernorth August 2022; https://www.evernorth.com/articles/clinically-speaking-health-care-total-cost-musculoskeletal-conditions

    7 Evernorth Research Institute, MSK in the USA report, 2022

    8 2023 Cigna Healthcare study of risk adjusted total medical costs by behavioral health and chronic condition using claims based on 12 month period for 1/1/2022 – 12/31/2022 for customers with continuous medical, pharmacy, and behavioral eligibility.

    Product availability may vary depending on location and plan type and is subject to change. All group insurance policies and benefit plans contain exclusions and limitations. For costs and complete details of coverage, contact your Cigna Healthcare representative.

    Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (Bloomfield, CT), or its affiliates. In Utah, all products and services are provided by Cigna Health and Life Insurance Company (Bloomfield, CT). Policy forms: OK – HP-APP-1 et al., OR – HP-POL38 02-13, TN – HP-POL43/HC-CER1V1 et al. (CHLIC); GSA-COVER, et al. (CHC-TN).

    © 2024 Cigna Healthcare.

    Let's Get Started

    Thank you for your interest in Cigna Healthcare. Please provide some basic information about your company and a representative will contact you.

    First Name Last Name Email Address Company City State Choose a State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District Of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming ------ Alberta British Columbia Manitoba New Brunswick Newfoundland and Labrador Nova Scotia Ontario Prince Edward Island Saskatchewan Quebec ------ American Samoa Guam Federated States Of Micronesia Marshall Islands Northern Mariana Islands Military Americas Military Europe/ME/Canada Military Pacific Northwest Territories Nunavut Palau Puerto Rico Virgin Islands Yukon Territory Zip Code 12345 or 12345-2345 Country Choose a Country United States Canada United Kingdom ------------ Andorra United Arab Emirates Afghanistan Antigua and Barbuda Anguilla Albania Armenia Angola Antarctica Argentina American Samoa Austria Australia Aruba Aland Islands Azerbaijan Bosnia and Herzegovina Barbados Bangladesh Belgium Burkina Faso Bulgaria Bahrain Burundi Benin Saint Barthelemy Bermuda Brunei Bolivia Bonaire, Saint Eustatius and Saba Brazil Bahamas Bhutan Bouvet Island Botswana Belarus Belize Cocos Islands Democratic Republic of the Congo Central African Republic Republic of the Congo Switzerland Ivory Coast Cook Islands Chile Cameroon China Colombia Costa Rica Cuba Cape Verde Curacao Christmas Island Cyprus Czech Republic Germany Djibouti Denmark Dominica Dominican Republic Algeria Ecuador Estonia Egypt Western Sahara Eritrea Spain Ethiopia Finland Fiji Falkland Islands Micronesia Faroe Islands France Gabon Grenada Georgia French Guiana Guernsey Ghana Gibraltar Greenland Gambia Guinea Guadeloupe Equatorial Guinea Greece South Georgia and the South Sandwich Islands Guatemala Guam Guinea-Bissau Guyana Hong Kong Heard Island and McDonald Islands Honduras Croatia Haiti Hungary Indonesia Ireland Israel Isle of Man India British Indian Ocean Territory Iraq Iran Iceland Italy Jersey Jamaica Jordan Japan Kenya Kyrgyzstan Cambodia Kiribati Comoros Saint Kitts and Nevis North Korea South Korea Kuwait Cayman Islands Kazakhstan Laos Lebanon Saint Lucia Liechtenstein Sri Lanka Liberia Lesotho Lithuania Luxembourg Latvia Libya Morocco Monaco Moldova Montenegro Saint Martin Madagascar Marshall Islands Macedonia Mali Myanmar Mongolia Macao Northern Mariana Islands Martinique Mauritania Montserrat Malta Mauritius Maldives Malawi Mexico Malaysia Mozambique Namibia New Caledonia Niger Norfolk Island Nigeria Nicaragua Netherlands Norway Nepal Nauru Niue New Zealand Oman Panama Peru French Polynesia Papua New Guinea Philippines Pakistan Poland Saint Pierre and Miquelon Pitcairn Puerto Rico Palestinian Territory Portugal Palau Paraguay Qatar Reunion Romania Serbia Russia Rwanda Saudi Arabia Solomon Islands Seychelles Sudan Sweden Singapore Saint Helena Slovenia Svalbard and Jan Mayen Slovakia Sierra Leone San Marino Senegal Somalia Suriname South Sudan Sao Tome and Principe El Salvador Sint Maarten Syria Swaziland Turks and Caicos Islands Chad French Southern Territories Togo Thailand Tajikistan Tokelau East Timor Turkmenistan Tunisia Tonga Turkey Trinidad and Tobago Tuvalu Taiwan Tanzania Ukraine Uganda United States Minor Outlying Islands Uruguay Uzbekistan Vatican Saint Vincent and the Grenadines Venezuela British Virgin Islands U.S. Virgin Islands Vietnam Vanuatu Wallis and Futuna Samoa Kosovo Yemen Mayotte South Africa Zambia Zimbabwe I am a(n): Select... Seeking coverage for myself and/or my family Seeking coverage for my small business 25 employees Employer looking to offer coverage through Cigna Employer with international presence looking for information about Cigna benefits Employee of a company who currently has Cigna benefits Employer currently offering Cigna Broker who is looking to quote Cigna Other (please explain) If you chose "Other" above, please explain: Employee Size Select... 1-2 3-10 11-24 25-50 51-99 100-249 250-499 500-4,999 5,000+ 5,000+ multiple states Business Phone +1 123 456 5678

    I consent to receive calls or texts from Cigna and its affiliates that may deliver an autodialed or prerecorded telemarketing message at the phone number provided above. I understand that my consent is not required to purchase products or services.

    Comments I am the health insurance: Please select Decision Maker Influencer Indicate your interest: Check all that apply. Medical Insurance Dental Insurance Vision Insurance Current Medical Benefit Carrier Please select A regional healthcare company Aetna/U.S. Healthcare BlueCross and BlueShield HealthNet Kaiser Permanente MetLife Prudential Healthcare Sharp Health Plan UnitedHealthcare Other Do you work with a broker? Please select Yes No If yes, what is the broker's name What is the Agency's name? Contact Me

    You may be contacted by a licensed insurance agent.

    Thank you
    Your data has been submitted.
    Oops!
    There was a problem submitting your data, please try again later.
    I want to...
  • Get an ID card
  • File a claim
  • View my claims and EOBs
  • Check coverage under my plan
  • See prescription drug list
  • Find an in-network doctor, dentist, or facility
  • Find a form
  • Find 1095-B tax form information
  • View the Cigna Healthcare Glossary
  • Contact Cigna Healthcare
    •
    Audiences
  • Individuals and Families
  • Medicare
  • Employers
  • Brokers
  • Providers
  • Third Party Administrators
  • International
    •
    Manage Your Account
  • myCigna Member Portal
  • Provider Portal
  • Cigna for Employers
  • Cigna for Brokers
    •
    Cigna Healthcare. All rights reserved.
  • Privacy
  • Terms of Use
  • Legal
  • Product Disclosures
    •
  • Company Names
  • Customer Rights
  • Accessibility
  • Report Fraud
    •
  • Sitemap
  • Washington Consumer Health Data Privacy Notice
  • Cookie Settings

    • Disclaimer

    Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of The Cigna Group Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT). The Cigna Healthcare name, logo, and other Cigna Healthcare marks are owned by The Cigna Group Intellectual Property, Inc.

    All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna Healthcare sales representative. This website is not intended for residents of New Mexico.

    Selecting these links will take you away from Cigna.com to another website, which may be a non-Cigna Healthcare website. Cigna Healthcare may not control the content or links of non-Cigna Healthcare websites. Details

    La aseguradora publica el formulario traducido para fines informativos y la versión en inglés prevalece para fines de solicitud e interpretación.

    The insurer is issuing the translated form on an informational basis and the English version is controlling for the purposes of application and interpretation.