Skip to main navigation Skip to main content Skip to footer For Medicare For Providers For Brokers For Employers Español For Individuals & Families: For Individuals & Families Medical Dental Other Supplemental Explore coverage through work How to Buy Health Insurance Types of Dental Insurance Open Enrollment vs. Special Enrollment See all topics Shop for Medicare plans Member Guide Find a Doctor Log in to myCigna
Home Knowledge Center Wellness Library Helping a Family Member Who Has PTSD

Helping a Family Member Who Has PTSD

Overview

If you care about someone with PTSD, here's what you can do to help.

  • Learn what you can about PTSD.

    The more you know, the better you can understand what your loved one is going through.

  • Encourage contact with family and close friends.

    A support system will help your family member get through hard changes and stressful times.

  • Learn how to deal with anger.

    Both you and your loved one may be angry at times.

  • Learn the best way to talk with your loved one.

    When a loved one has PTSD, communication can be hard. These tips may help.

    • Be clear and to the point.
    • Be a good listener.
    • Put your feelings into words.
    • Don't give advice unless you are asked.
  • Offer to go to doctor visits with your loved one.

    You can help keep track of appointments, and you can be there for support.

  • Be open to talking.

    Tell your loved one you want to listen and that you also understand if they don't feel like talking. Give your loved one space, but let them know you're there to help.

    • If the person doesn't want your help, keep in mind that withdrawal can be a symptom of PTSD.
    • A person who withdraws may not feel like talking, taking part in group activities, or being around other people.
  • Stay active.

    Take a walk, go for a bike ride, or do some other physical activity together. Exercise is important for health and helps clear your mind.

  • Take care of yourself.

    Take time for yourself, and have your own support system.

Dealing with anger

When a loved one has PTSD, he or she may feel angry about many things. Anger is a normal reaction to trauma. But it can hurt relationships and make it hard to think clearly. Anger also can be scary.

If anger leads to violent behavior or abuse, it's dangerous. Go to a safe place and call for help right away. Make sure that children are in a safe place too.

It's hard to talk to someone who is angry. One thing you can do is set up a time-out system. This helps you find a way to talk even while angry. Here's one way to do this.

  • Agree that either of you can call a time-out at any time.
  • Agree that when someone calls a time-out, the discussion must stop right then.
  • Decide on a signal you will use to call a time-out. The signal can be a word that you say or a hand signal.
  • Agree to tell each other where you will be and what you'll be doing during the time-out. Tell each other what time you will come back.

While you are taking a time-out, don't focus on how angry you feel. Instead, think calmly about how you will talk things over and solve the problem.

After you come back:

  • Take turns talking about solutions to the problem. Listen without interrupting.
  • Use statements starting with "I," such as "I think" or "I feel." Using "you" statements can sound accusing.
  • Be open to each other's ideas. Don't criticize each other.
  • Focus on things you both think will work. It's likely you will both have good ideas.
  • Together, agree on which solutions you will use.

This information does not replace the advice of a doctor. Healthwise, Incorporated, disclaims any warranty or liability for your use of this information. Your use of this information means that you agree to the Terms of Use. Learn how we develop our content.

© 1995-2024 Healthwise, Incorporated. Healthwise, Healthwise for every health decision, and the Healthwise logo are trademarks of Healthwise, Incorporated.

Related Links

Post-Traumatic Stress Disorder

<cipublic-spinner variant="large"><span>Loading…</span></cipublic-spinner>

Page Footer

I want to...

Get an ID card File a claim View my claims and EOBs Check coverage under my plan See prescription drug list Find an in-network doctor, dentist, or facility Find a form Find 1095-B tax form information View the Cigna Glossary Contact Cigna

Audiences

Individuals and Families Medicare Employers Brokers Providers

Secure Member Sites

myCigna member portal Health Care Provider portal Cigna for Employers Client Resource Portal Cigna for Brokers

The Cigna Group Information

About Cigna Healthcare Company Profile Careers Newsroom Investors Suppliers The Cigna Group Third Party Administrators International Evernorth

 Cigna. All rights reserved.

Privacy Legal Product Disclosures Cigna Company Names Customer Rights Accessibility Non-Discrimination Notice Language Assistance [PDF] Report Fraud Sitemap Cookie Settings

Disclaimer

Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (“LINA”) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (“NYLGICNY”) (New York, NY), formerly known as Cigna Life Insurance Company of New York. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. LINA and NYLGICNY are not affiliates of Cigna.

All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico.

Selecting these links will take you away from Cigna.com to another website, which may be a non-Cigna website. Cigna may not control the content or links of non-Cigna websites. Details