Skip to main navigation Skip to main content Skip to footer For Individuals & Families: For Individuals & Families For Individuals & Families Shop for Plans Member Guide Member Guide Find a Doctor Find a Doctor Log in to myCigna

Schizophrenia: Helping Someone Who Is Hallucinating

Overview

A hallucination is a perception of something that is not really there. It can involve sight, hearing, taste, smell, and/or touch. For example, you may hear voices that nobody else hears or see something that nobody else sees.

You probably will know if a person with schizophrenia is having a hallucination. It may scare you, because you can't see why the person is behaving as he or she is. The person also may be very scared. Remain calm, and try to help the person.

  • Approach the person quietly while calling his or her name.
  • Ask the person to tell you what is happening.

    Ask whether he or she is afraid or confused.

  • Tell the person that he or she is having a hallucination and that you do not see or hear what he or she does.

    But don't argue with the person if he or she can't understand you or doesn't believe you. The person needs to feel that it's okay to talk to you about his or her symptoms.

  • Talk with the person about the experience.

    Ask whether there is anything you can do to help.

  • Suggest that the person tell the voices to go away.

    Involving the person in other activities may help.

  • Help the person find ways to handle the hallucinations.

    This can include listening to music or watching TV.

  • Do not hurry the person.

Current as of: July 31, 2024

Author: Ignite Healthwise, LLC StaffIgnite Healthwise, LLC Staff

Clinical Review BoardClinical Review Board
All Ignite Healthwise, LLC education is reviewed by a team that includes physicians, nurses, advanced practitioners, registered dieticians, and other healthcare professionals.

This information does not replace the advice of a doctor. Ignite Healthwise, LLC, disclaims any warranty or liability for your use of this information. Your use of this information means that you agree to the Terms of UseTerms of Use. Learn how we develop our contenthow we develop our content.

© 2024-2025 Ignite Healthwise, LLC.

Related Links

Page Footer

I want to...

Audiences

Secure Member Sites

The Cigna Group Information

 Cigna. All rights reserved.

Disclaimer

Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (“LINA”) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (“NYLGICNY”) (New York, NY), formerly known as Cigna Life Insurance Company of New York. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. LINA and NYLGICNY are not affiliates of Cigna.

All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico.

Selecting these links will take you away from Cigna.com to another website, which may be a non-Cigna website. Cigna may not control the content or links of non-Cigna websites. Details Details