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Eligibility & Enrollment
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Member Resources
Member Resources
Eligibility & Enrollment
Eligibility & Enrollment
Medicare Premium Payment Options
Information on how to pay your premium online, by check, automatic withdrawal, and more.
Select your plan type below to see your payment options. This information is for your monthly premium payment only. Learn more about the Medicare Prescription Payment Plan, a voluntary program that helps spread the payment of your prescription drug costs over the year.
Medicare Part D Prescription Drug Plans Options
One-Time Online Payments
Pay your monthly plan premium any time with our secure payment website available 24 hours a day, 7 days a week.
In order to make a payment, you will need your:
- Cigna HealthcareSM ID card
- 8- or 11-digit customer ID number
- ZIP code
- Date of birth
- Credit or debit card number and expiration date or your checking or savings bank account number and routing number. (You do not have to be the bank account holder to make a payment, but you must be an authorized user on the bank account.)
Automatic Payments
Set it and forget it. Have your premium automatically withdrawn from your bank account or debit card, or charged to your credit card.
Sign up or make changes online, by phone, or by mail.
To set up or update automatic payments, you will need your:
- Cigna Healthcare ID card
- 8- or 11-digit customer ID number
- ZIP code
- Date of birth
Three Ways to Sign Up or Update Automatic Payments
- Online: Go to the online bill payment service
- By Phone: Call Customer Service at
(TTY 711) - By Mail: Print and mail in a completed form
Social Security or Railroad Retirement Board (RRB) Benefits Check Withdrawal
Have your monthly plan premiums withdrawn from your Social Security check or your Railroad Retirement Board benefits check, so you never miss a payment.
In order to set up a monthly plan withdrawal, you will need your:
- Cigna Healthcare ID card
- 8- or 11-digit customer ID number
- ZIP code
- Date of birth
Pay by Phone
Make a payment with customer service assistance or by using our automated phone system at
Pay by Check
Mail your monthly premium payment directly to our plan with a check or money order along with the bottom portion of your invoice.
Mail to:
Cigna Healthcare
P.O. Box 747102
Pittsburgh, PA 15274-7102
Find out what your Part D premium payment is for your state of residence.
Medicare Advantage Options
These options are available for most Medicare Advantage Plans.
Online Payments
Log in or register on myCigna.com to access our online bill pay service. Once you’ve accessed the site, click on the “Pay Your Medicare Premium” button on the homepage.
Automatic Payments
Set it and forget it. Have your monthly premium set up to be automatically withdrawn from your bank account.
Sign up for automatic premium payments through your myCigna account.
Pay Using Social Security or Railroad Retirement Board (RRB) Benefits Check
You can opt to have monthly plan premiums withdrawn from your Social Security check or your RRB benefits check, so you never miss a payment.
To set up payment from Social Security or RRB, contact Customer Service at
Pay by Check or Money Order
You can opt to pay your plan premium by mailing a check or money order directly to your plan. You may pay monthly, quarterly, or yearly. Payment must be received by the last day of the month it’s due.
Send your check or money order to the address on your monthly invoice. If you do not know your designated office, you can send to either of the addresses below. We'll make sure your payment processes correctly.
Cigna Healthcare
PO Box 742642
Atlanta, GA 30374-2642
Or
Cigna Healthcare
PO Box 847990
Dallas, TX 75284-7990
For more details on plan premium payment options, see your Evidence of Coverage (EOC).
Medicare Supplement Options
Automatic Payments
Set it and forget it. You can set up automatic payments for monthly, quarterly, semiannual or annual payments. You can select any draft date of your choice between the 1st and 28th of each month.
There are 2 ways you can set up automatic payments:
- Log in or register on myCigna.com to set up automatic payments.1
- Contact Customer Service at
, Monday – Friday, 8 am – 8 pm, ET and we will send you the necessary form to set up an electronic funds transfer (EFT).
Direct Billing
If you prefer to receive a paper bill, then you will need to set up a direct billing option. Direct billing is available for quarterly, semi-annual, or annual payments. Personal checks are accepted. (Note: Cash, money orders, and travelers checks are not accepted methods of payment.)
For Direct bill, mail your check to:
Cigna Healthcare
PO Box 650843
Dallas, TX 75265-0843
View Medicare Supplement state disclosures, exclusions, and limitations
Insured by American Retirement Life Insurance Company, Cigna Health and Life Insurance Company, Cigna Insurance Company, Cigna National Health Insurance Company or Loyal American Life Insurance Company. In Kansas, insured by Cigna Health and Life Insurance Company, Cigna Insurance Company, Cigna National Health Insurance Company and Loyal American Life Insurance Company. American Retirement Life Insurance Company is not available to residents of Kansas and Kentucky. In Illinois, Maryland, New Mexico, North Carolina, Ohio, and Utah, insured by Cigna National Health Insurance Company domiciled in Ohio. In Pennsylvania, insured by Cigna Insurance Company. In Idaho, insured by Cigna Health and Life Insurance Company.
Notice for persons eligible for Medicare because of disability:
In the following states, all Medicare Supplement plans are available to persons eligible for Medicare because of disability: California, Colorado, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Kansas, Kentucky, Louisiana, Maine, Minnesota, Mississippi, Missouri, Montana, New Hampshire, Oregon, Pennsylvania, South Dakota, Tennessee, Vermont, and Wisconsin.
Tennessee Medicare Supplement Policy Forms
Plan A: CIC-MS-AA-A-TN; Plan F: CIC-MS-AA-F-TN; Plan G: CIC-MS-AA-G-TN; Plan HDG: CIC-MS-AA-HDG-TN; Plan N: CIC-MS-AA-N-TN.
1 App/online store terms and mobile phone carrier/data charges apply.
Customer Plan Links
Audiences
Other Cigna Healthcare Websites
Medicare Links
Medicare Advantage and Medicare Part D Policy Disclaimers
Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group. The Cigna Healthcare names, logos, and marks, including THE CIGNA GROUP and CIGNA HEALTHCARE are owned by The Cigna Group Intellectual Property, Inc. Subsidiaries of The Cigna Group contract with Medicare to offer Medicare Advantage HMO and PPO plans and Part D Prescription Drug Plans (PDP) in select states, and with select State Medicaid programs. Enrollment in a Cigna Healthcare product depends on contract renewal.
To file a marketing complaint, contact Cigna Healthcare or call 1-800-MEDICARE (
Medicare Supplement Policy Disclaimers
Medicare Supplement website content not approved for use in: Oregon.
AN OUTLINE OF COVERAGE IS AVAILABLE UPON REQUEST. We'll provide an outline of coverage to all persons at the time the application is presented.
Our company and agents are not connected with or endorsed by the U.S. Government or the federal Medicare program. This is a solicitation for insurance. An insurance agent may contact you. Premium and benefits vary by plan selected. Plan availability varies by state. Medicare Supplement policies are underwritten by American Retirement Life Insurance Company, Cigna Health and Life Insurance Company, Cigna Insurance Company, Cigna National Health Insurance Company or Loyal American Life Insurance Company. Each insurer has sole responsibility for its own products.
The following Medicare Supplement Plans are available to persons eligible for Medicare due to disability: Plan A in Arkansas, Connecticut, Indiana, Maryland, Oklahoma, Rhode Island, Texas, and Virginia; Plans A, F, and G in North Carolina; and Plans C and D in New Jersey for individuals aged 50-64. Medicare Supplement policies contain exclusions, limitations, and terms under which the policies may be continued in force or discontinued. For costs and complete details of coverage, contact the company.
This website is designed as a marketing aid and is not to be construed as a contract for insurance. It provides a brief description of the important features of the policy. Please refer to the policy for the full terms and conditions of coverage.
In Kentucky, Plans A, F, G, HDG, N are available under Cigna National Health Insurance Company, Plans A, F, G, HDF, N are available under Cigna Health and Life Insurance Company and Plans A, B, C, D, F, G, N are available under Loyal American Life Insurance Company.
Kansas Disclosures, Exclusions and Limitations
Medicare Supplement Policy Forms: Plan A: CIC-MS-AA-A-KS, CIC-MS-AO-A-KS; Plan F: CIC-MS-AA-F-KS, CIC-MS-AO-F-KS; Plan G: CIC-MS-AA-G-KS, CIC-MS-AO-G-KS; Plan HDG: CIC-MS-AA-HDG-KS, CIC-MS-AO-HDG-KS; Plan N: CIC-MS-AA-N-KS, CIC-MS-AO-N-KS
Exclusions and Limitations:
The benefits of this policy will not duplicate any benefits paid by Medicare. The combined benefits of this policy and the benefits paid by Medicare may not exceed one hundred percent (100%) of the Medicare Eligible Expenses incurred. This policy will not pay benefits for the following:
(1) the Medicare Part B Deductible;
(2) any expense which You are not legally obligated to pay; or services for which no charge is normally made in the absence of insurance;
(3) any services that are not medically necessary as determined by Medicare;
(4) any portion of any expense for which payment is made by Medicare or other government programs (except Medicaid); or for which payment would have been made by Medicare if You were enrolled in Parts A and B of Medicare;
(5) any type of expense not a Medicare Eligible Expense except as provided previously in this policy;
(6) any deductible, Coinsurance or Co-payment not covered by Medicare, unless such coverage is listed as a benefit in this policy; or
(7) Preexisting Conditions: We will not pay for any expenses incurred for care or treatment of a Preexisting Condition for the first six (6) months from the effective date of coverage. This exclusion does not apply if You applied for and were issued this policy under guaranteed issue status; if on the date of application for this policy You had at least six (6) months of prior Creditable Coverage; or, if this policy is replacing another Medicare Supplement policy and a six (6) month waiting period has already been satisfied. Evidence of prior coverage or replacement must have been disclosed on the application for this policy. If You had less than six (6) months prior Creditable Coverage, the Preexisting Conditions limitation will be reduced by the aggregate amount of Creditable Coverage. If this policy is replacing another Medicare Supplement policy, credit will be given for any portion of the waiting period that has been satisfied.